The two men who run this website, which offers dietary supplements as well as "online" personal trainers, do not respond to phone calls or emails and their "customer service" number is never answered. I had to track down numbers for the men who run it through their LLC listing. There is no upkeep to the website, and promotions advertising free shipping are false (the shipping is added after you hit the "OK" button to pay with your charge card). After I filed my complaint with the Better Business Bureau, I checked their status (which I should have done before purchasing from them) and discovered they've had 33 complaints filed against them in the last few months (poor service, product not received, false credit card charges, etc). I have a serious problem with any site that doesn't at least send a generic email acknowledging that they've received my messages/letters. 127cfd7
 Comments (1) |
| 1. Written by Liveleantoday complaint by Taz on February 1, 2012 from cleveland, ohio, US This company is the worst for customer service. I have sent them 5 eamils regarding the status of my order and have not gotten 1 response. When you call the phone numbers, one does not work and the other connects you to an answer machine of which you can not understand what the person is saying. I am calling my credit card company and stopping payment, since I never got my order. |
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